🔒 Privacy Policy

StreamingFixPro ("we," "our," or "us") values your privacy and is committed to safeguarding the personal information of individuals who visit our website, place phone calls, or engage with our services through call-only advertising campaigns. This Privacy Policy explains, in a transparent and comprehensive manner, how information is collected, used, stored, protected, and disclosed when you interact with StreamingFixPro.

This Privacy Policy is designed to work alongside our separate Disclaimer, Terms & Conditions, Refund Policy, and Call Recording Consent Policy. Each document governs a specific aspect of our services and together they form the complete framework under which we operate.

1. Applicability & Coverage

This policy applies to all users who access our website, call our published phone numbers, or interact with StreamingFixPro through online advertisements. It covers information collected before, during, and after any service-related interaction.

2. Types of Information We Collect

We collect limited information that is necessary to provide responsible and effective independent support services. Information may include:

• Telephone numbers, call duration, and call timestamps
• Audio recordings of calls for quality, training, and compliance purposes
• General geographic data such as country, state, or region
• Device-related details voluntarily shared during support calls
• Email addresses when users initiate email communication

3. Call-Only Advertising & Call Recording

StreamingFixPro primarily provides services through call-only advertising campaigns. Calls placed to our support numbers may be recorded in accordance with applicable laws. Recordings help ensure service quality, accuracy of assistance, staff training, dispute resolution, and legal compliance.

By continuing a phone call with our representatives, you acknowledge that your call may be recorded, as further detailed in our Call Recording Consent Policy.

4. How We Use Your Information

• To deliver independent setup, configuration, and troubleshooting guidance
• To identify, diagnose, and resolve reported device or connectivity issues
• To monitor service quality and improve internal training processes
• To comply with applicable legal and regulatory requirements
• To protect against misuse, fraud, or unauthorized access

5. Information Sharing & Third Parties

We do not sell, rent, lease, or trade personal information to marketing companies, advertisers, or unrelated third parties. Information may be disclosed only when required by law, regulation, court order, or to protect the rights and safety of our business, customers, or the public.

6. Data Security & Retention Practices

Reasonable administrative, technical, and organizational safeguards are implemented to protect collected information. Access is restricted to authorized personnel only. Information is retained solely for the duration necessary to meet operational, compliance, and legal obligations.

7. Cookies & Website Analytics

Our website may use minimal cookies or analytics tools to understand website performance and improve user experience. These tools do not collect sensitive personal data and are not used for behavioral profiling or targeted advertising.

8. Independent Third-Party Status

StreamingFixPro is an independent third-party service provider. We are not affiliated with, endorsed by, or sponsored by Amazon, Roku, or any device manufacturer or streaming platform. Brand names and trademarks are referenced solely for descriptive and identification purposes.

9. User Rights & Data Requests

Users may request information regarding personal data held by StreamingFixPro or request deletion of non-essential records, subject to applicable legal and regulatory requirements. Requests may be submitted using the contact details provided below.

10. Policy Modifications

We reserve the right to modify this Privacy Policy at any time to reflect changes in services, legal obligations, or operational practices. Updates will be published on this page with a revised effective date.

11. Contact Information

📧 Email: support@streamingfixpro.us
📞 Phone: (888)779-7060
🌐 Website: streamingfixpro.us